Reading Nook
Kaizen Dental Cinic, Dubai
Architectural Product Design Case Study
About the Project
The Story
Inspired by a commitment to patient well-being, the Kaizen Dental Clinic sought to transform its waiting area into a haven of relaxation.
Recognising the need for a space-efficient solution, they approached me with a vision for a reading nook that seamlessly blended comfort, functionality, and a touch of nature.
The Space
The Dental clinic is situated in a mall space, with limited area for user's sitting.
A comprehensive look was needed, where the walls were also being use as a decorative and functional space.
Problem
Designing a space-efficient and inviting waiting area poses a challenge for the dental clinic with limited space
Limited furniture space.
Inadequate existing design solutions.
Impact on patient well-being.
Aesthetic challenges.
Lack of multifunctional elements.
Impact on overall clinic ambiance.
Suboptimal user satisfaction.
Solution
A compact and multifunctional reading nook integrated into clinic walls.
A compact and multifunctional reading nook.
Seamless integration into clinic walls.
Accommodates unto 4 adults.
Removable Ottomans for additional seating
Built-in bookshelf and reading lights.
Natural wood finish and profile lighting.
Enhances user experience in waiting areas.
Design Strategy
The design strategy for the reading nook revolves around maximising spatial efficiency, integrating multi-functionality, and prioritising user experience thus creating a harmonious and inviting space within the constraints of dental clinic waiting areas.
Intention
The intention behind the reading nook is to transform the waiting area into a comforting oasis, where patients can relax, engage with literature, and foster positive interactions, aligning seamlessly with the ethos of patient well-being in dental clinics.
Target users
Adult patients.
Children waiting with parents.
Design constraints
Space limitations.
Material durability and maintenance.
Modularity and assembly.
Inclusive design
Universal accessibility.
Age appropriate elements.
Comfortable sitting.
Sensory Considerations.
Success factors
User adoption.
Percentage of space optimised.
Low maintenance.
Positive user experience.
Persona Development
Persona type 1 : Ethan - Young kid for dental treatment of cavities.
Based on the analysis of data of past clinical records, a group of children was selected to record their behaviour and feelings in the clinic. The creation of a persona Ethan helped me understand the needs and feelings of the children who came to visit the clinic.
One of the major factors with children was that, they were bored and anxious while waiting for the doctor and needed a way to distract themselves from the situation.
Developing Ethan's persona was a very important part of the project, as children the age of Ethan made a major part of the patients visiting the clinic. It made it clear how the children would enjoy comics or games while being around their parents in an unknown or stressful environment where they didn't understand much about the dental procedure.
Persona type 2 : Sarah - Busy professional for dental checkup
Sarah is based on the clinical records of adults visiting the clinic for dental treatment.
Empathy Map
An empathy map is a collaborative visualisation used to articulate what we know about a particular type of user. It helped me to synthesise research data to assist and understand how children like Ethan makes decisions.
Gain
Children discover new adventures.
Users create positive memories.
Users feel connected and recognised
Pain
Boredom and restlessness while waiting.
Anxiety and nervousness of dental appointments.
Lack of age appropriate features.
Summery
Ethan's journey unfolds with the vibrant discovery of a waiting area filled with engaging books, games, and interactive displays, sparking immediate excitement.
Upon entering, he encounters a warm greeting and an orientation to available activities, setting a positive and comfortable tone. Actively engaging with diverse features, Ethan experiences continuous delight and opportunities for learning through play.
Upon exit, a sense of accomplishment is reinforced by positive feedback and recognition. Expressing eagerness to return, Ethan looks forward to extending the positive waiting area experience, creating a delightful loop of anticipation and sustained engagement.
The clinic embraces opportunities for ongoing improvements, gathering feedback, and introducing elements that enhance the overall waiting area adventure for Ethan.
Product realisation
Final Product
Extensive research into user experiences, spatial constraints, and comfort needs within dental clinics laid the foundation for a transformative product—the reading nook.
The insights gathered from understanding the desires and frustrations of users like Sarah and Ethan became the driving force behind the realisation of a space-efficient, multifunctional solution.
The reading nook, seamlessly integrating shelves and seating for two adults, caters to the need for comfort and engagement during dental appointments.
The innovative addition of two removable ottomans addresses space constraints, offering extra seating for two individuals.
This user-centered approach, fueled by meticulous research, not only led to the creation of a functional and aesthetically pleasing reading nook but also ensures that each visit to the dental clinic becomes an enjoyable and positive experience for users of all ages.
Way Forward
Continued commitment to improvement and ongoing research is integral to the evolution of the reading nook. Regular feedback loops from users like Sarah and Ethan, coupled with insights from dental professionals, will guide refinements and enhancements.
The aim is to elevate the reading nook's design, functionality, and overall user experience, ensuring it remains a dynamic and responsive solution within the evolving landscape of dental clinic environments.
